NIST

The Technology Implications of the Obama Win

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Obama8
There are several megatrends sweeping the technology industry today.  Some of them are about to be accelerated.  

I like to use five key topic areas to track megatrends in IT: 

– Convergence and trend towards unified communications and user empowerment
– Globalization and increasing internationalization of IT and demographic shifts
– Increasing open development of software and hardware
– Power, Cooling and Space (PCS) impacting data centers and every place computing is done
– Increasing pace of technology development and probability of disruption

Over the past two months two major events have occurred which are impacting these trends.  

The
first was the collapse of Lehman Brothers and the resulting cascading
effects on the financial industry.  The impact on IT spending and the
movement of more enterprises to grid/cloud computing because of that
are still being assessed, but for some thoughts see: Wall Street Crisis

The second was the Presidential election of Barack Obama.   

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Melissa Hathaway Op-Ed on Cyber Security

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Below I'm going to post, in its entirety, the text of an e-mail I received from the ODNI notification service.   The subject is an op-ed written by Melissa Hathaway, a senior leader who has been spearheading significant coordination action in the federal government (opinion: Melissa is perhaps the most effective SES-level leader in the US government today, IMHO).

I wanted to post this in totality for a couple reasons.  One is it is something all of us should read.  Although I believe most readers of this blog will find no surprises in this op-ed, Melissa has a real talent for capturing information in easy to understand ways and I think we can all borrow lessons from the way she explains things. 

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Performance Management In Organizations and Computers

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There are some interesting analogies between performance management applied to organizations and performance management applied to computers.

In both cases, performance metrics are crucial to success.  In organizations, what we reward gets measured, and what gets measured can be more efficiently and effectively done.   In our computers, what we decide is important gets measured, and those measurements can help us drive to increasingly effective and efficient performance.

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Compliance enhances IT support to the mission

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Triumfant
I’ve previously blogged about Triumfant, a company that has mastered
the automated detection and resolution of IT problems.   I also think
of them as the world’s greatest compliance monitoring capability.  What
do I mean by compliance?  I mean compliance in the context of the many
rules, regulations and configurations that external organizations and
the government require, and also compliance with your own policies and guidance.

For those who are not familiar with the full scope of compliance
issues, a great source is the site of the IT Compliance Institute.  
Their goal is to be a global authority on the role of technology in
business governance and regulatory compliance.   That means they are
driven to seek out regulations, understand the requirements for
compliance, and then help determine the best way to automate that
compliance. 

The site holds several white papers and
checklists on topics like IT Audit, Risk Management, keeping up SOX
compliance, Change Management, Logging, Reporting, and Security.  
These papers seem to be good primers for any CTO or other enterprise
technologist who needs to understand this domain. 

Here are some other thoughts on compliance:

– During my time as a CTO of a DoD Agency, I noticed a shift in how
federal organizations perceived compliance.  Federal organizations are
all about compliance, and have long followed mandates like the
Clinger-Cohen Act, FISMA, the many Enterprise Architecture requirements
(like DoDAF or FEA), and a wide variety of other requirements.   But
most federal organizations did not treat compliance as a way to
optimize delivery of IT capabilities to users.   And most federal
organizations did not have to comply with many of the regulations being
levied on industry (like SOX, for example).   That is all changing. 

– More recently IT professionals began to see compliance and the need
for automated control of systems as a way of not just complying with
regulation and reporting requirements, but a way of ensuring uptime,
helping speed delivery of new software deployments, helping reduce IT
admin costs, and helping with overall abiity to support the mission. 
Add to this new awareness of the importance of compliance the recent
shifting of federal policy  towards having agencies produce financial
audits and IT auditing requirements to the same standards as the
commerical sector.

There are more shifts in compliance underway in the federal space,
including a new Federal Desktop Core Configuration (FDCC).  I see all
this compliance as a good thing that should be executed in a way that
enhances uptime, enhances security, and enhances the delivery of
capability to end users. 

For more on compliance see my previous post    http://www.ctovision.com/2008/07/automated-resolution-of-it-problems.html

For more on triumfant see:  http://triumfant.com

Automated Resolution of IT Problems

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Triumfant
In January 2008 I was named to the advisory board of Triumfant, a
company who has mastered the automated detection and resolution of IT
problems.  Of all the IT firms I’ve seen, they are the ones with the
most comprehensive approach to automated resolution management and the
only one I’ve seen that can automate the entire lifecycle of IT problem
management, from identification to resolution.

I recently read some very exciting news about Triumfant.   They have
just signed a partnership agreement with one of the largest suppliers
of computers to the federal government: computer giant Dell Inc.  
Triumfant software will be sold pre-installed on Dell computers to
federal customers running Microsoft Windows XP and Vista.   

I take this as a huge endorsement of the Triumfant approach of
automated process monitoring and IT compliance enforcement.   This agreement between Triumfant and Dell is
also great news for enterprise CTOs and other technologists who must
meet the mandate of the OMB’s Federal Desktop Core Configuration
(FDCC). 

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